I am a paramedic. In October 2018 I was in Thessaloniki for the first time. Unregistered refugees have no access to medical care in Greece. That’s why one focus of the work was the treatment of their health problems. My main task was the treatment of infected wounds, cuts and the consequences of long marches on the feet. During my time in Thessaloniki, I have seen the importance of continuous on-site support in a network with other organisations. I have met dedicated people who try to help refugees in need even under the most difficult conditions. This often involves more than just medical care. Water in summer, warm clothes and sleeping bags in winter, food and the opportunity to meet, to talk, to sing together are equally important needs. Trying to fulfill these needs is also an important part of the on-site work. For my life, being a part of this team of helpers has been a formative experience. I hope there will be many volunteers in the future to continue the work.